Frequently Asked Questions

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Where are your tights made?

All our tights are designed and made in Europe.

What payment methods do you accept?

We currently accept Visa, MasterCard, American Express, Maestro, Apple Pay, Google Pay, UnionPay, and Shop Pay.

What is your return/exchange policy?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

You can learn more about our return and refund policy here.

How long will it take for my order to arrive?

Currently, orders can take 1-4 business days to process before shipping. From there, shipping times are dependent upon location. In most case, you should receive your order in no more than 7 business days.

My package arrived damaged, what should I do?

We’re sorry to hear that! Please send a photo to our Customer Care Team at hello@mytights.ch and include your order number so we can take a closer look and help with a solution!